Terms and Conditions

These Terms and Conditions apply to all purchases made through the website of Navelle London, reachable via info.navellelondon@gmail.com.

1. Applicability

By placing an order, you agree to these Terms and Conditions.

2. Product Information

We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occasionally occur.

3. Ordering and Payment

Orders are processed upon receipt of full payment. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available in their location.

4. Processing and Delivery

  • Processing time: 1–3 business days

  • Shipping time: 3–7 business days (depending on location)

  • Shipping is carried out directly from our supplier in China

5. Returns and Cancellations

Please refer to our separate Return Policy for all conditions and requirements.

6. Liability

We are not responsible for loss or damage during shipping if the tracking information indicates that the package has been delivered. Please always check the provided address carefully.

7. Intellectual Property

All content on the website (texts, photos, logos) is the property of Navelle London and may not be used without permission.

8. Complaints Procedure

Complaints can be submitted in writing via info.navellelondon@gmail.com. We aim to respond within 5 business days.

9. Governing Law

These Terms and Conditions are governed by Dutch law.

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